That feeling when somebody has truly listened to you, has understood you. Sometimes we forget to listen, but it's really not that difficult. Soness is here to explain.
Soness Stevens, a global communications practitioner. You can see Soness every week on NHK TV’s Pre Kiso. She is currently an associate professor at Yokohama National University where she specialises in business presentation skills. She is also the author of the first multi media e-textbook in Japan, which is used by many universities across the nation. You may have seen her on NHK TV and Fox TV Japan, or recognise her voice as Hello Kitty from the official English version of the show. She lives in Shonan where she surfs and practices Zazen meditation.
This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx