In an especially engaging talk, Harvard Professor Daniel Shapiro provides his insights into how we can better handle negotiation. Rather than to focus on the complex aspects of emotion, he says that it’s dramatically more effective to instead understand the series of five core concerns that every individual shares.
Daniel Shapiro, Ph.D., is the author of Negotiating the Nonnegotiable: How to Resolve Your most Emotionally Charged Conflicts (Viking 2016). He is a world-renowned expert on negotiation and conflict resolution. He founded and directs the Harvard International Negotiation Program, which has pioneered strategies and teaching methods that have helped countless individuals, groups, and organizations around the world resolve their conflicts. He also is an associate professor in psychology at Harvard Medical School/McLean Hospital and affiliated faculty at Harvard Law School's Program on Negotiation, where he has conducted groundbreaking research on the psychology of conflict resolution. For three years, he chaired the World Economic Forum’s Global Agenda Council on Conflict Prevention, and he has launched successful back-channel negotiations to help revitalize formal peace negotiations.
This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx