According to Fancy Mills, the modern workplace is comprised of thee different generations, along with three different communication styles. She explores the ways in which we communicate and how we can communicate effectively across generations.
Fancy Mills has 20 years of experience specializing in training, consulting, recruiting, and workforce management focused in corporate technical support. As a Master Certified Instructor, she has assisted companies all over the world in developing best practices and standard operating procedures to help improve their organizations. As a Master Certified Instructor since 2000 she has certified thousands of support professionals, managers, directors, and corporate trainers in virtual and classroom environments. In addition to training, she has developed and facilitated customized curriculum for Fortune 500 companies such as Dell Computer Corporation in the areas of presentation, communication, and time management skills. Fancy has also served as a session speaker for various industry conferences and events such as HDI and ATD. She's currently pursuing her Masters in Human Resource Development with a specialization in Adult Education from Texas A&M University.
This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx